MH2 is a Windows-based system designed around an SQL data base. What this means to the user is that the software is easy to use and fully compatible with industry standard report writing tools such as Crystal Reports. Create your own reports the way you want them or use the many standard reports that are included. MH2 is fully compatible with both Windows Server and Novell NetWare networks.
MH2 is the upgrade path mental health practices have been waiting for!
Key Features
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Unit billing is integral to charge entry. A charge’s total is calculated based on the number of units, the insurance company and the individual therapist’s unit rate.
Multiple sites can share a single common database and management reports can be generated both by individual site and as a whole. This can dramatically reduce hardware, software, and personnel costs. The MH2 system is built on the industry-standard SQL database methodology to allow speedy creation of custom reports and ad hoc inquiries.
Accounts Receivable is completely open item, allowing for quick and easy searches, inquiries, and answers to common client billing questions. A/R by Therapist allows a detailed aging by therapist, allowing income allocation to your providers based on individual net receipts rather than production. When a therapist is added to your practice, or when one leaves, you will know a real valuation for the existing A/R.
All processing occurs immediately on data entry. There is no overnight run, no batch postings, no delay in updating your database. All transactions are reflected in their appropriate places immediately.
Direct electronic submission of claims to carriers speeds your cash flow. The system produces the 4010A (mandated by HIPAA) automatically, and other claim formats are supported. The electronic claim file is created as charges are entered. Most practices send claim files every day which accelerates the billing process and speeds cash flow. Unlike other systems on the market today, with MH2 there are no per-claim or monthly fees for claims. Many users find they can pay for the entire system on this savings alone. You can take advantage of free claims clearing for all companies provided by BCBS, where BCBS uses THIN or Availity. Why pay for claims processing when you can do it for free?
Third party billing, reimbursement and claims management; these are among MH2’s core competencies. Reimbursement analysis and follow-up reports keep you on top of this vital area. Payments, adjustments, deductibles, co-pays, denials, submissions, and rebill history are all instantly detailed. Clear reasons for denials are on the claim and client’s statement. Statements are set up to go to your laser printer, on plain paper stock, with your practice name and logo dropped on to make a very sharp, professional looking document. Electronic Statement Delivery to your clients’ email addresses is available as an option.
Have you implemented the Vista EMR package? Are you considering another EMR solution? Take your pick, because we provide a seamless interface to the EMR package of your choice. As a matter of fact, out system can even be seamlessly integrated with Microsoft Word. You are not restricted to our EMR package. This gives you maximum flexibility in this extremely important and up-and-coming application area.
Appointment Scheduling is fast and easy to use. User-defined templates allow you to specify practically any schedule any of your providers can come up with. Scheduling features an “appointment book” that looks quite a bit like a paper calendar, allowing your staff to adapt quickly to this very intuitive user interface. When an appointment requires coordinating one or more Therapists (i.e., a therapist and an M.D. or Psychiatrist the system will automatically find concurrent open times. All resources are booked on the same screen at the same time.
A lot of time, talent, and real-world experience went into the design of this heavily used application. Searches may be made by type of session, interval length, any available resource, etc. Client and account information may be displayed and edited at any place and time. And the client’s name may be entered either before or after the desired day and time are selected, another of the unique and practical aspects of our design.
Credit warnings and any prior history of no-shows and cancellations display prior to booking, giving you the opportunity to confront problems on the phone instead of on your doorstep
When clients are checked in at the front desk, their arrival is automatically announced on the therapist’s PC. The screen shows which clients have arrived but are not yet ready to be seen (because they are completing intake forms) and which ones are ready to be seen. The names of clients who have been waiting too long begin to flash on the screen after a user-defined wait time has been exceeded.
In addition to the standard screen announcement method, an option exists to allow the announcement of client arrivals to be delivered via text message to the therapist’s cell phone.
MH2 comes with a variety of standard reports to support claims, manage Accounts Receivable, analyze production and receipts by provider, and the other myriad functions running a modern practice entails. No system can anticipate every possible report request by every potential user, and that is why MH2 is designed around the industry standard SQL database methodology.
You may use our standard user defined reports, and/or use state-of-the-art report writing tools such as Crystal Reports to design your own ad hoc or recurring reports. Crystal, just one of the tools available for your use, is a highly intuitive, easy to use report writer with surprisingly deep functionality. No formal training is needed to get started with simple reports, but classes are widely available at community colleges virtually everywhere for the advanced user.